Date: July 2016 Photo Courtesy: Tanya J. of Virginia
Tanya first order in 2012 a replacement floor tray and support panels for a Basic Pet-on-the-go in 2012. The basic model in green camouflage pattern were sold out in 2009. Recently Tanya contacted us looking for further support piece because the bag is tilting backwrd. We asked Tanya to check the interior and email us a picture. We checked some details and concluded replacing the built-in based strip that goes acroos the bottom of the carrier may further extend the carrier life!
[WOW... after over 7 years, we are glad that the bag lasts but we need your business :-)]