Shipping and Delivery
In-stock products are usually shipped out from our office in Brooklyn, ZIP code 11206, within two business days. For international orders, please kindly note that customers are responsible for any customs duties, tariffs, and related fees. If the products are returned to us or are unclaimed, customers are deemed responsible and will be charged for shipping and related costs.
International shipping: Postal priority is usually the most economical way to ship to any international location with delivery time of 6 to 10 business day. For an extra $12 or so, you can choose the postal express service and have the delivery time reduced to 3 to 5 business day. Selected countries are listed below for your reference.
* Applies to Pak-o-Pet, Backpack-o-Pet, Tote-o-Pet, Pet-on-the-Go and Pouch-o-Pet; other design with less structure or the Lite series may have lower shipping rate.
UPS/Fedex Ground Shipping time to a Domestic USA location in the 48 states:
1 to 2 Days - CT, DE, MA, MD, ME, NC, NJ, NY, OH, PA, RI, SC, VA, VT and WV
2 to 3 Days - AL, FL, GA, IA, IL, IN, KS, KY, MI, TN and WI
3 to 4 Days - AR, LA, MN, MO, MS, NE, OK and SD
4 to 5 Days - AZ, CO, MT, ND, NM, NV, TX, UT, WA and WY
5 to 6 Days - CA, ID and OR
| Item or Carrier Size | Average Shipping Weight | UPS/Fedex - Continental US (48 states; excl. Alaska & Hawaii) | Postal Office (50 States & Protectorates) | ||||
| Ground | 3 Day | 2 Day | Next Day | Priority - 3 Day | Express - Next Day | ||
| Small Item weighs total 2 lbs. or less | $12.95 | $22.95 | $28.95 | $44.95 | $9.95 | $28.95 | |
| Petite - Medium | 3 - 6 lbs. (8-16 lbs. eqv. box size) | $13.95 | $33.95 | $45.95 | $88.95 | $29.95 | $43.95 |
| Bird Carrier | 7 to 8 lbs.(27 lbs. eqv. box size) | $14.95 | $44.95 | $62.95 | $119.95 | $36.95 | $49.95 |
| Large | 9 to 11 lbs.(30 lbs. eqv. box size) | $15.95 | $48.95 | $68.95 | $125.95 | $39.80 | $55.40 |
International shipping: Postal priority is usually the most economical way to ship to any international location with delivery time of 6 to 10 business day. For an extra $12 or so, you can choose the postal express service and have the delivery time reduced to 3 to 5 business day. Selected countries are listed below for your reference.
We also offer Fedex international priority or economy service. Fedex service is more expensive than postal service but prompt and easy to track. We have a 35% discount rate from Fedex calculated based on the box size equivalent weight. If Fedex service is chosen, we will email you the shipping rate first before we process your order. You can also call or email us for a quote first.
|
Country |
Small Items 2 lbs. or less |
Pet Carriers* | Bird Carriers | ||||||||||
P/XS |
Small |
Med |
Large |
XS (11.5" H) |
Small (14" H) |
Med (18" H) |
ML (22" H) |
ML+ (26~28" H) |
Large (30~38" H) |
Airline Travel |
|||
North Asia - Japan, South Korea, Hong Kong |
Priority | $39.75 | $48.25 | $52.50 | $56.25 | $67.50 | $52.50 | $56.25 | $60.00 | $63.75 | $71.25 | $82.50 | $56.25 |
| Express | $48.75 | $58.25 | $63.00 | $67.75 | $82.00 | $63.00 | $67.75 | $72.50 | $77.25 | $86.75 | $99.50 | $67.75 | |
Australia & New Zealand |
Priority | $41.35 | $51.05 | $55.90 | $61.25 | $77.30 | $55.90 | $61.25 | $66.60 | $71.95 | $82.65 | $98.70 | $61.25 |
| Express | $49.00 | $61.00 | $66.75 | $72.50 | $89.75 | $66.75 | $72.50 | $78.25 | $84.00 | $95.50 | $109.75 | $72.50 | |
Canada |
Priority | $32.75 | $36.25 | $38.00 | $39.75 | $45.00 | $38.00 | $39.75 | $42.50 | $43.25 | $46.75 | $52.00 | $39.75 |
| Express | $46.00 | $53.00 | $56.50 | $60.00 | $70.50 | $56.50 | $60.00 | $63.50 | $67.00 | $74.00 | $84.50 | $60.00 | |
| Europe - United Kingdom, France, Germany, Norway, Netherlands, Sweden, etc. | Priority | $42.05 | $48.15 | $51.20 | $54.25 | $63.40 | $51.20 | $54.25 | $57.30 | $60.35 | $66.45 | $75.60 | $54.25 |
| Express | $49.00 | $58.00 | $62.50 | $67.00 | $80.50 | $62.50 | $67.00 | $71.50 | $74.00 | $85.00 | $98.50 | $67.00 | |
Eastern Europe |
Priority | $39.75 | $47.25 | $51.00 | $54.75 | $66.00 | $51.00 | $64.75 | $58.50 | $62.25 | $69.75 | $81.00 | $54.75 |
| Express | $47.75 | $55.25 | $60.50 | $64.75 | $77.50 | $60.50 | $64.75 | $69.00 | $73.25 | $81.75 | $94.50 | $64.75 | |
South America Argentina, Brazil etc. |
Priority | $39.25 | $46.75 | $50.50 | $53.25 | $61.50 | $50.50 | $53.25 | $56.00 | $58.75 | $64.25 | $75.50 | $63.28 |
| Express | $49.50 | $58.50 | $63.00 | $68.25 | $84.00 | $63.00 | $68.25 | $73.50 | $78.75 | $89.25 | $105.00 | $68.25 | |
Mexico |
Priority | $34.75 | $42.25 | $46.00 | $48.75 | $57.50 | $46.00 | $48.75 | $51.50 | $54.25 | $59.75 | $66.50 | $48.75 |
| Express | $45.25 | $52.75 | $56.50 | $60.25 | $80.25 | $56.50 | $60.25 | $64.00 | $67.75 | $75.25 | $83.50 | $60.25 | |
Singapore & Taiwan |
Priority | $41.75 | $50.25 | $64.50 | $59.75 | $75.50 | $64.50 | $59.75 | $65.00 | $70.25 | $80.75 | $99.50 | $59.75 |
| Express | $48.00 | $57.00 | $61.50 | $66.75 | $82.50 | $61.50 | $66.75 | $72.00 | $77.25 | $87.75 | $105.00 | $66.75 | |
* Applies to Pak-o-Pet, Backpack-o-Pet, Tote-o-Pet, Pet-on-the-Go and Pouch-o-Pet; other design with less structure or the Lite series may have lower shipping rate.
